What to Expect

As a new client of our practice, you can expect our full attention to your pets’ needs.  Our service will be provided with courtesy and respect.

When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available.  Water and coffee is available in our reception area and you may browse our retail area while you wait.  Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

You will normally see a Registered Veterinary Technician first who will take a history, and gather some data for the doctor.  A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary.  You will normally see the RVT again to wrap things up, and she will provide you with further educational information and answer routine wellness and care questions for you.  Our client care specialists will handle billing and schedule any needed follow up.

We are excited to meet you and your human and animal family members!

Location Hours
Monday8:00am – 6:00pm
Tuesday8:00am – 6:00pm
Wednesday8:00am – 5:00pm
Thursday8:00am – 6:00pm
Friday8:00am – 6:00pm
Saturday8:00am – 12:00pm
SundayClosed

Emergency Process
In the event your pet has an emergent event, call the clinic at 973-228-4444 to see if the doctors are there to assist you. If they are not available please leave a message on the answering machine. We may be treating a pet or possible already involved in a surgical emergency. We will call you back! If you do not get a call back within 5 minutes, or your pet's emergent need is life threatening, call the emergency clinic and inform them of your emergency and make your way there. The phone number is 973-226-3282; The address is 1237 Bloomfield Ave, Fairfield, NJ 07004. The link on my webite site for the AERC will give you directions on mapquest. In the event you use the emergency clinic, please leave a message on my answering machine in order that I can follow your pet's condition and follow up.